Team Member Policy Handbook

Team Member Policy Handbook

1. Employment 

1.1. TEAM MEMBER RELATIONS AND COMMUNICATION 

We care about fair play. We understand that fairness always involves at least two people and two points of view. That’s why we operate under an “open door” policy. Our experience has shown that when Team Members deal openly and directly with management, the work environment is more productive and satisfying for everyone. 


We strive to provide work conditions, wages, and benefits that are fair and competitive with those offered by other similar employers in this region. If you have questions or concerns about any aspect of your employment with the Company, we strongly encourage you to voice those concerns to your immediate supervisor. 

1.2. DIVERSITY 

In life as in business, diversity is critical to maintaining a competitive advantage and ensuring organizational success. 


At the Company, we strive to attract, develop and retain Team Members that share our commitment to their personal and professional lives, the well being of themselves and their families and the world in which they live. 


As our workforce evolves to reflect the growing diversity of our communities and global marketplace, we are committed to understanding, valuing and incorporating those differences into the Company. 


WE: 

  • We acknowledge the richness of commonalities and differences we share; the intrinsic worth of each unique Team Member; that our products and our commitment to enhancing the quality of our customer’s lives at home are enhanced through multiple perspectives. 

  • We aspire to create respect for and appreciation of each other; to increase diversity with the Company and to foster a spirit of openness and partnership among our Team Members and within the communities we serve. 

  • We act to assure an environment that welcomes, respects and embraces diversity; to always know the value of a diverse work population and to achieve excellence through our products and our people. 

1.3 FAIR EMPLOYMENT 

The Company is an equal opportunity employer. We believe that every Team Member has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspects of the employment relationship such as hiring, training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to race, color, sex, creed, religion, age, marital status, national origin, citizenship, disability, sexual orientation, gender identity or expression, veteran status, or any other status or characteristic protected by local, state, or federal law. Discrimination based on any of these factors is contrary to our operating philosophy. If you have questions or concerns about any type of discrimination in the workplace, you are encouraged to contact your direct supervisor. You have our steadfast promise that you, and all the Team Members, can raise concerns without fear of reprisal. 


Retaliation is not tolerated against anyone who makes a complaint in good faith; however, all Team Members have rights. Anyone who makes a complaint in bad faith may be subject to disciplinary action. Anyone found to be engaging in any type of unlawful discrimination will be subject to disciplinary action up to and including termination. 

1.3.1. Affirmative Action 

As part of our commitment to maintain a fair work environment, the Company employs an affirmative action program. This program promotes opportunities through the organization for individuals in minority groups. We honor diversity, and so we strive to create a culture that is rich in individual differences and that nurtures different points of view. We appreciate how a wide range of experience and talents can uniquely benefit the Company and the community. 

1.3.2. Disability and Accommodation 

The Company does not discriminate against individuals with disabilities. Further, if you have a disability and are otherwise qualified for the job, we will provide reasonable accommodation to you, if the accommodation will allow you to perform the essential functions of the job and will not be an undue hardship on the Company. 


If you have a disability that affects your ability to work, you are encouraged to discuss your circumstances with your supervisor. This information will be kept as confidential as possible. The only people who will have access to the information will be those who are involved in evaluating your request for an accommodation, those making modifications, or those who have a need to know for business reasons. 

1.3.3. Eligibility for Employment 

We are required by the U.S. Citizenship and Immigration Services to verify your employment eligibility. This means that you are required to provide documents that establish your identity and eligibility for U.S. employment. You must provide these documents within three days of your date of hire in order to be considered eligible for employment. A Form I-9, Employment Eligibility Verification, is included with your new hire paperwork. This form provides instructions for completing this requirement. If you have any questions, talk to your direct supervisor. 

1.3.4. Harassment 

We are committed to providing a work environment that is free from harassment. It is our policy that harassment on the basis of an Team Member’s race, color, sex, creed, religion, age, marital status, national origin, citizenship, the presence of any sensory, mental, or physical disability, sexual orientation, veteran status, or any other status or characteristic protected by local, state, or federal law will not be tolerated. Prohibited behavior includes derogatory comments, slurs, jokes, innuendoes, cartoons, pranks, or physical harassment, on the basis of any of the characteristics listed above. 
Sexual harassment includes sexual assault, unwelcome sexual advances or propositions, requests for sexual favors, or other verbal or physical conduct of a sexual nature, such as: repeated sexual jokes; flirtations; leering; whistling; touching; graphic or verbal comments about an individual’s body, sexual prowess or sexual deficiency; sexually suggestive, insulting, or obscene comments or gestures; and display in the workplace of sexually suggestive objects or pictures. 

The foregoing list is not exhaustive. Harassment is prohibited by state and federal anti-discrimination laws where any of the following situations apply: 

  • Submission to such conduct is made, either explicitly or implicitly, a term or condition of employment. 
  • Submission to or rejection of such conduct by an individual is used as the basis for employment decisions affecting that individual. 
  • Such conduct has the purpose or effect of interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. 

You have the right to be free from such harassment on the job from fellow Team Members or others in the workplace, including business related social functions. This policy extends to Team Members, job applicants, vendors and their personnel, customers, and independent contractors. 

If you believe you are being harassed, notify anyone on the management team you are comfortable with. Every effort will be made to resolve complaints of harassment promptly and effectively. Complaints of harassment will be investigated by management and will generally include separate interviews with the person raising the complaint and the person identified as the harasser and may include interviews with witnesses, as appropriate. 

All complaints of unlawful harassment brought to management and will be treated as confidential to the extent practical and appropriate under the circumstances. Team Members who make complaints of harassment or become aware of complaints made are expected to maintain confidentiality. We will not retaliate in any way against any Team Member who makes a good faith report of harassment, nor will we permit any other Team Member to do so. 

Those who violate this harassment policy will be subject to disciplinary action up to and including termination. 

1.3.5. Employment at Will 

The Company is an “at-will” employer. This means the employment relationship is not for any specific period of time and may be terminated by you or the Company at any time for any reason. For more information, see the “Termination of Employment” section later in this handbook. Upon termination of employment, Team Members are entitled only to those programs in force at the time of termination. 


With the exception of employment at will, terms and conditions of employment with the Company may be modified at the sole discretion of the Company, with or without cause or notice at any time. No implied contract concerning any employment-related decision, term, or condition of employment can be established by any other statement, conduct, policy, procedure, or practice.


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